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Area public relations Topic legacy systems Risk(s) identified: (Topic : legacy systems) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . governance: roles and responsibilities not fully defined . planning documents incomplete . lack of longterm HR strategy . key management controls not fully implemented . poor budgeting of the project . no all-embracing testing . lack of involvement of all stakeholders . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change Topic management dashboard Risk(s) identified: (Topic : management dashboard) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified Topic agile projects Risk(s) identified: (Topic : agile projects) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified Topic data center consolidation Risk(s) identified: (Topic : data center consolidation) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified Topic indicative Risk(s) identified: (Topic : indicative) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . not recognising the risk of interest conflicts . system is increasing likelihood of conflicts of interest . personal benefits to be clearly prohibited . special care about public investment priorities setting . procurement practices . recruiting family members . movement of staff between government and private company . lack of transparence in gifts and hospitality . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . governance: roles and responsibilities not fully defined . planning documents incomplete . lack of longterm HR strategy . key management controls not fully implemented . unplanned resource changes and the lack of involvement from management . poor budgeting of the project . no all-embracing testing . lack of involvement of all stakeholders . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused . No control procedures over the agreements with clients . Low-grade operational information for governance board . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change . lack of coordination and supervision . weak cooperation between institutions . lack of information about state's owned data and common cooperation principles . data integration on a voluntary basis . task team's focus redirected . involved staff not fully identified . online trainings only partially solve the problem . training needs not fully identified Topic directive Risk(s) identified: (Topic : directive) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . not recognising the risk of interest conflicts . system is increasing likelihood of conflicts of interest . personal benefits to be clearly prohibited . special care about public investment priorities setting . procurement practices . recruiting family members . movement of staff between government and private company . lack of transparence in gifts and hospitality . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . governance: roles and responsibilities not fully defined . planning documents incomplete . lack of longterm HR strategy . key management controls not fully implemented . unplanned resource changes and the lack of involvement from management . Measuring influence on outcomes . performance measurement frameworks . poor budgeting of the project . no all-embracing testing . lack of involvement of all stakeholders . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change . no policy . too late and too fragmented planning . ineffective monitoring . regulations' update delayed and incomplete . cost related rules not modified . nobody responsible for coordination . lack of training and practice . lack of quality control . Formalized approach to optimization goals . Lack of clear development plans and well-organised infrastructure . Involvement of many institutions in security activities . task team's focus redirected . involved staff not fully identified . online trainings only partially solve the problem . training needs not fully identified Topic taxation systems Risk(s) identified: (Topic : taxation systems) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic small business Risk(s) identified: (Topic : small business) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . task team's focus redirected . involved staff not fully identified . online trainings only partially solve the problem . training needs not fully identified Topic interoperability Risk(s) identified: (Topic : interoperability) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused . lack of coordination and supervision . weak cooperation between institutions . lack of information about state's owned data and common cooperation principles . data integration on a voluntary basis Topic user friendliness Risk(s) identified: (Topic : user friendliness) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused Topic performance measurement Risk(s) identified: (Topic : performance measurement) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . unplanned resource changes and the lack of involvement from management . Measuring influence on outcomes . performance measurement frameworks . poor budgeting of the project . no all-embracing testing . lack of involvement of all stakeholders . No control procedures over the agreements with clients . Low-grade operational information for governance board . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic application controls Risk(s) identified: (Topic : application controls) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants Topic compliance costs Risk(s) identified: (Topic : compliance costs) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants Topic consultants Risk(s) identified: (Topic : consultants) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . Measuring influence on outcomes . performance measurement frameworks . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused . No control procedures over the agreements with clients . Low-grade operational information for governance board . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic civil service staff Risk(s) identified: (Topic : civil service staff) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . not recognising the risk of interest conflicts . system is increasing likelihood of conflicts of interest . personal benefits to be clearly prohibited . special care about public investment priorities setting . procurement practices . recruiting family members . movement of staff between government and private company . lack of transparence in gifts and hospitality . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . unplanned resource changes and the lack of involvement from management . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic temporary staff Risk(s) identified: (Topic : temporary staff) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored Topic civil service system Risk(s) identified: (Topic : civil service system) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic internal control Risk(s) identified: (Topic : internal control) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . not recognising the risk of interest conflicts . system is increasing likelihood of conflicts of interest . personal benefits to be clearly prohibited . special care about public investment priorities setting . procurement practices . recruiting family members . movement of staff between government and private company . lack of transparence in gifts and hospitality . governance: roles and responsibilities not fully defined . planning documents incomplete . lack of longterm HR strategy . key management controls not fully implemented . poor budgeting of the project . no all-embracing testing . lack of involvement of all stakeholders . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change Topic conflicts of interest Risk(s) identified: (Topic : conflicts of interest) . not recognising the risk of interest conflicts . system is increasing likelihood of conflicts of interest . personal benefits to be clearly prohibited . special care about public investment priorities setting . procurement practices . recruiting family members . movement of staff between government and private company . lack of transparence in gifts and hospitality Topic government IT agency Risk(s) identified: (Topic : government IT agency) . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored Topic business continuity management Risk(s) identified: (Topic : business continuity management) . governance: roles and responsibilities not fully defined . planning documents incomplete . lack of longterm HR strategy . key management controls not fully implemented . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change Topic requirements management Risk(s) identified: (Topic : requirements management) . unplanned resource changes and the lack of involvement from management Topic cyber security Risk(s) identified: (Topic : cyber security) . lacking co-ordination and consistency of education campaigns . no clear mechanism to support good practices . lack of accurate data . criminals continually innovate . international and ‘hidden’ nature of online fraud . lack of information on judicial outcomes for fraud offences . Formalized approach to optimization goals . Lack of clear development plans and well-organised infrastructure . Involvement of many institutions in security activities Topic database Risk(s) identified: (Topic : database) . lacking co-ordination and consistency of education campaigns . no clear mechanism to support good practices . lack of accurate data . criminals continually innovate . international and ‘hidden’ nature of online fraud . lack of information on judicial outcomes for fraud offences Topic personal data protection Risk(s) identified: (Topic : personal data protection) . lacking co-ordination and consistency of education campaigns . no clear mechanism to support good practices . lack of accurate data . criminals continually innovate . international and ‘hidden’ nature of online fraud . lack of information on judicial outcomes for fraud offences . lack of coordination and supervision . weak cooperation between institutions . lack of information about state's owned data and common cooperation principles . data integration on a voluntary basis . no policy . too late and too fragmented planning . ineffective monitoring . regulations' update delayed and incomplete . cost related rules not modified . nobody responsible for coordination . lack of training and practice . lack of quality control Topic regulators Risk(s) identified: (Topic : regulators) . Measuring influence on outcomes . performance measurement frameworks Topic product marking Risk(s) identified: (Topic : product marking) . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused Topic information society Risk(s) identified: (Topic : information society) . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused . lack of coordination and supervision . weak cooperation between institutions . lack of information about state's owned data and common cooperation principles . data integration on a voluntary basis . no policy . too late and too fragmented planning . ineffective monitoring . regulations' update delayed and incomplete . cost related rules not modified . nobody responsible for coordination . lack of training and practice . lack of quality control Topic open data Risk(s) identified: (Topic : open data) . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused . lack of coordination and supervision . weak cooperation between institutions . lack of information about state's owned data and common cooperation principles . data integration on a voluntary basis . no policy . too late and too fragmented planning . ineffective monitoring . regulations' update delayed and incomplete . cost related rules not modified . nobody responsible for coordination . lack of training and practice . lack of quality control Topic service center Risk(s) identified: (Topic : service center) . No control procedures over the agreements with clients . Low-grade operational information for governance board Topic data centers Risk(s) identified: (Topic : data centers) . No control procedures over the agreements with clients . Low-grade operational information for governance board . Formalized approach to optimization goals . Lack of clear development plans and well-organised infrastructure . Involvement of many institutions in security activities Topic measurement of project success Risk(s) identified: (Topic : measurement of project success) . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change Topic IT architecture Risk(s) identified: (Topic : IT architecture) . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change Topic large scale undertaking Risk(s) identified: (Topic : large scale undertaking) . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change Topic ICT infractructure Risk(s) identified: (Topic : ICT infractructure) . Formalized approach to optimization goals . Lack of clear development plans and well-organised infrastructure . Involvement of many institutions in security activities Topic data protection Risk(s) identified: (Topic : data protection) . Formalized approach to optimization goals . Lack of clear development plans and well-organised infrastructure . Involvement of many institutions in security activities Topic acquisition training Risk(s) identified: (Topic : acquisition training) . task team's focus redirected . involved staff not fully identified . online trainings only partially solve the problem . training needs not fully identified . no policy . too late and too fragmented planning . ineffective monitoring . regulations' update delayed and incomplete . cost related rules not modified . nobody responsible for coordination . lack of training and practice . lack of quality control